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Refund and return policies
If you are not completely satisfied with your purchase and wish to return it, contact us at firstname.lastname@example.org within 10 days of the delivery day. To qualify for a return, items must be undamaged and unused. Refunds will be processed onto the original method of payment once the package has made its way back to us. Shipping fees are non-refundable.
In the case of a special order, the sale is final.
If your order has arrived damaged or you’ve received the wrong product, send us an e-mail at email@example.com as soon as possible and kindly provide pictures of damaged items, the packaging, and the box.
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